Support
Questions, problems or ideas? Every email lands in a real inbox, and I read everything.
Email: emils@ozols.dev. I usually reply within a couple of days. CharacterSheet is made by one person, so a short description of what you expected and what happened instead helps a lot.
Frequently asked
Where is my character stored?
On your iPhone, with a backup in your own iCloud. CharacterSheet has no account of its own, and no server of mine holds your character. The one thing that does leave your phone is anonymous usage statistics, which you can turn off in Settings, Help out; the privacy policy lists exactly what they contain.
I got a new iPhone. How do I get my character back?
Sign in to the same Apple Account and install CharacterSheet. If a backup is in your iCloud, the app offers to restore it. You can also restore later from Settings, Backup, Restore from Backup.
My workouts or sleep are not showing up
CharacterSheet reads them from Apple Health, so it needs permission. In CharacterSheet, check that Settings, Health, Read from Apple Health is on. Then open the Health app, tap your picture, and look for CharacterSheet under the apps that can read your data.
The Apple Watch app is out of date with my phone
Open CharacterSheet on your iPhone, go to Settings, Apple Watch, and tap Resync with Apple Watch. Keep both apps open for a moment.
Why did a stat lose XP overnight?
Each level asks for a certain amount of training, and a session buys days of cover. A night without cover takes some XP from that stat. It never takes a level. The Stats tab shows how many days each stat is covered for.
Why does an activity pay no XP?
Its difficulty reads Trivial: your level has outgrown it. Pick a harder activity for that stat. Light activities carry a stat through the early levels, and only vigorous ones reach level 60.
How do I manage or cancel my subscription?
In CharacterSheet, open Settings, Subscription, Manage subscription. Or in the iOS Settings app, tap your name, then Subscriptions. On a new phone, Restore purchases in the same card brings your plan back.
How do I turn off usage statistics?
Settings, Help out, "Share anonymous usage". It stops immediately.
How do I delete my data?
Settings, Data, Delete All Data removes your character from the app. To remove the backup too, open the iOS Settings app, tap your name, then iCloud, manage your storage, choose CharacterSheet and delete its data. Workouts, water and weigh-ins that were saved to Apple Health stay there until you delete them in the Health app.
Guides
For streaks, daily habits and making training a game, see the guides.